Hamdan bin Mohammed reviews results of 2019 Government of Dubai Customer Happiness Index survey
19 January 2020
Crown Prince of Dubai and Chairman of The Executive Council of Dubai His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum today reviewed the results of the 2019 Government of Dubai Customer Happiness and Mystery Shopper Index surveys.
The surveys are part of the Dubai Government Excellence Programme, which evaluates the service quality of various government entities.
H.H. Sheikh Hamdan bin Mohammed congratulated the top three entities identified as the best performers in the Index. He directed entities that scored below average in the Customer Happiness Index to submit plans to enhance the quality of their services.